spotify switch my music automaticaly

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spotify switch my music automaticaly

Arthemifia
Casual Listener

Hello,

 

Since 1 week, spotify siwtch my music randomly and automaticaly every 30 sec.

I dont see options for that. It's a bug ?

Thanks for your help

 

 

5 Replies

Re: spotify switch my music automaticaly

Rock Star 16
Rock Star 16

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

LoxerRock Star 16
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Note: I'm not a Spotify employee.

Re: spotify switch my music automaticaly

Arthemifia
Casual Listener

hi

 

i have this problem on my computer, on my phone.

It's an option ?

It's a bug ?

It's a hack ?

I'm on windows 10 or iphone ios 11

thanks

Re: spotify switch my music automaticaly

TobiasYoung
Composer

Hey @Arthemifia,

 

Does anyone have access to your account or a device you have logged in on? They could be trying to play their music at the same time.

 

 

Re: spotify switch my music automaticaly

dennyelvis
Roadie

Good point, I actually changed it myself by mistake, I play my music on Desktop mainly but browse on Tablet (easier) and you can easily start something playing by mistake, so much so that I now browse on a different login!

Highlighted

Re: spotify switch my music automaticaly

Arthemifia
Casual Listener

Hello,

 

No i'm the only one on this account. I have the app on windows 10 and my iphone.

Actually, spotify is started on my computer, i have uninstall on my phone. The problem is the same.

It's always spanish music wich start automatically and every 30sec

 

I have uninstall and reinstall spotify today. My pc is clean

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