Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

spotify web reconhece meu celular, mas o aplicativo de PC não.

spotify web reconhece meu celular, mas o aplicativo de PC não.

ao tentar conectar um dispocitivo junto ao celular, a versão web reconhece normalmente o celular, porem ao fazer download da versão desktop, o mesmo não reconhece o celular.
Reply
1 Reply

Hey @igorferreira16,

 

Thank you for reaching out to the Community and welcome. Hope you don't mind me replying in English, as that's the official language of the Community!

 

The issue about the desktop app not recognizing other devices matches with an Ongoing issue that is currently under investigation. Feel free to add your vote and try all the troubleshooting steps listed in the floating answer here on the meantime.

 

We hope to have this issue resolved as soon as possible but we don't have any specific date for it. We appreciate your patience and understanding.

 

If you have any additional questions, don't hesitate to ask. 

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts