there is only a black screen

[stoneok93]

Plan

Premium

Country

Taiwan

Device

PC

ok Pro late 2016)Operating System

Windows 10

My Question or Issue
My spotify application in win10 opened, there is only a black screen, nothing can be displayed. Reinstallation several times also did not work, where exactly is the error?

[Xenia]

Hey there @stoneok93,

Thanks for reaching out here and welcome to the Community!

There's similar thread over here with a solution worth checking. Do you mind giving it a try and letting us know how it goes?

Keep us posted 🙂

[stoneok93 · Accepted solution]

Thank you Xenia, I followed the instructions but did not succeed in solving the problem.

But luckily I found the solution.
The problem is in the traditional Chinese version, here is the solution for those who encounter the same problem in the future.

https://weiweiwill81.pixnet.net/blog/post/328811637-spotify-%E9%BB%91%E7%95%AB%E9%9D%A2-%E9%BB%91%E5...

[CarlosE]

Hey @stoneok93,

Thanks for keeping in touch.

We're glad to know that it was sorted out and thanks for sharing what worked for you, as it can be helpful for other users as well.

If you need a hand with anything else, the Community is here for you.

Cheers 🙂