when opening spotify it prompts for login

when opening spotify it prompts for login

keystolen

When I open up the program It always prompt me to login, even though I have my login saved so I won't have to login every time. My account has been hacked before when there was a data breach a year or two ago, so I thought that's what it was the first time I saw this. I forced logged off on all devices and changed my password. A day later I started up again (still on PC), and it prompted me again. I closed the program and reopened it but this time I was logged in. Now every time I open it I just close it and reopen it so I can bypass logging in. 

 

Does this happen to anyone else? Maybe it's a bug? If it's on my end, how can I fix it? 

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1 Reply

Elena

Hey there @keystolen,

 

Thanks for reaching out to us.

 

We'd suggest for you to follow these steps and run a clean reinstall. Make sure that, you've deleted the cache and data, because they can lead to some issues.

 

Let us know how it goes. If you have questions, you know where to find us.

 

Stay safe!
 

ElenaModerator
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