when playing spotify on my amplifier (onkyo TX-8130), it pauses

[119931452]

Country: The Netherlands

Spotify Premium

Device: Onkyo TX-8130

Suddenly, spotify doesn't play anymore on my Onkyo TX-8130 amplifier. On the display, it showes the song that is played (as on my other devices), but there is no sound. The time indicator doesn't run eihter, eventhough on my other devices it does run. It doesn''t react to the remote, the play-button on the amplifier, or the Onkyo remote app. Any one has an idea? I tried everything

Thanks in advance!

John

[Terixon]

same here, except by my tx-nr545

[ScottVega]

Same here

Just on a TX-NR414

[Vasil]

Hey folks,

This issue may to be connected to your Onkyo devices and their network settings.
In this case, we'd suggest the following:

1. Open the device network settings
2. Turn DHCP off and put a static IP with a new DNS: 64.225.68.86

Let us know how it goes!
We're here if any questions arise.

@ScottVega @Terixon
@119931452

[119931452]

Thanks for your reply. Unfortunatelly, it didn't work. After I put in the DNS, it said: "server connection could not be established"

[Eni]

Hey there @119931452, 

Thanks for your reply. 

We can confirm that the right teams are aware of this happening and they're currently looking into it. We'll keep you posted here as soon as we have any new information to share.

If you need a hand with anything else, the Community is here for you.

[marianotate]

Hello, i have the same problem, please keep us posted as soon as posible. 

thanks, 

[119931452]

It suddenly started working normal again. Don't know what happened.....