whenever i click on an artist, it just says "something went wrong", how do i get around this?

Reply

whenever i click on an artist, it just says "something went wrong", how do i get around this?

Jacob_L
Visitor

This happens for any artist i click on, and doesn't happen on my android but does happen on my laptop. If i click "try again" it does nothing. How do i fix this?

Screenshot 2020-08-17 at 5.02.21 AM.png
1 Reply

Alex
Moderator
Moderator

Hey there @Jacob_L,

 

Welcome to the Community!

 

We are aware of this issue and are currently looking into it. It would be great if you could add your +Vote to this Ongoing Issue thread. By doing this, you subscribe to the thread and will be notified whenever there are any updates.

 

At the moment we're still collecting data on this issue and it'd be awesome if you can share the required info with the Community. In the meantime, we recommend you try restarting your device and perform a clean reinstall of the app, following the exact steps described in this article

 

Hope this helps. If you have more questions, don't hesitate to reach out again.

 

Have a great day!

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“With freedom, flowers, books, and the moon, who could not be perfectly happy?” ― Oscar Wilde
SUGGESTED POSTS