Help Wizard

Step 1


How do I change my email address?




To change your email address:

  1. Log in to your account page.
  2. Click EDIT PROFILE.
  3. Under Email, enter your new email address.
  4. Confirm your password.
  5. Click SAVE PROFILE.

And you're done! A confirmation email will be sent to both the old and new email address detailing the changes.


It won't let me enter a new address?

This means that your Spotify account was probably created through Facebook. It’s not possible for you to change the email address on accounts created this way, but you can reach out to our Customer Support teams and they'll lend a hand! 


Another account is using my email address:

If it’s possible you’ve already used your email address on another account, try using our password reset form to get access to that account.

If you believe someone else is using your email address, follow these steps to get in touch with us.


My email is no longer active. How can I reset my password?

If this is the case, we'd recommend checking out the information here.




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