Announcements
Subscription
Why has my Premium subscription changed to free?
I’m verified as a Student, why am I getting an error message?
What is Soundtrap?
What is Premium Duo and how does it work?
I’ve subscribed. Why am I not getting Premium features?
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Troubleshooting
Why am I having connection issues?
How do I stop Spotify from showing blank pages and error messages?
Why are multiple versions of Spotify running?
Why can't I find the music I'm looking for?
Troubleshooting Lyrics
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Features
How do I toggle Shuffle on or off?
[Shazam] [iOS] How does Shazam work in conjunction with Spotify?
How can I see lyrics for my songs?
How can I manage my Liked Songs more efficiently?
What is Private Session and how does it affect my recommendations?
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Spotify Features
How can I recover my lost playlists?
Why can't I find the music I'm looking for?
How do I toggle Shuffle on or off?
Improvements to Spotify Xbox Game Bar for Windows
Local File Discovery iOS
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Other
How do I stop Spotify from opening automatically on my desktop device?
How do I find my friends on Spotify?
How to play music with Alexa?
What happened to Spotify Stations?
Sunsetting older app versions
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Community
What's the Spotify Stars Program?
Private Messenger on the Spotify Community - what is it and how can I activate it?
What do I need to join the Spotify Stars Program?
Subscribe to the Spotify Community Blog
Can't log in to the Community?
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App Settings
How do I update Spotify?
How do I disable Autoplay?
Is there an Explicit Content filter?
How can I check which version of the app I'm running?
How do I use the equalizer?
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Available Plans
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Cars
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Car Thing
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Charge Help
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Content Actions
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Data and Privacy Info
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Gaming
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Getting Started
How can I organize and discover music in Spotify?
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Listening Privacy
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Logging In
How can I re-connect my account to Facebook?
My account's been disabled, what can I do?
Sign in with Apple
Can’t remember login details! How do I find my user ID and the email I used for my Spotify account?
Can I login using email and password if I signed up with Facebook?
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Manage Payments
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Payment Methods
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Plan Settings
How do I cancel my subscription?
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Platform Rules
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Playlists
How can I change the name of my Playlist on mobile?
How can I recover my lost playlists?
How can I reorder tracks on a playlist on desktop?
What is Automix?
What are Blend playlists?
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Premium Duo
How can I verify my Premium Family/Duo address?
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Premium Family & Kids
How can I verify my Premium Family/Duo address?
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Premium Student
I’m verified as a Student, why am I getting an error message?
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Profile Help
I created a new account. Can I transfer my playlists, saved music and followers?
My username has turned in to a number. What do I do?
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Security
Has someone taken over my account?
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Smart Watches
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Speakers
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TVs
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Voice Assistants
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