Announcements
Subscription
Why has my Premium subscription changed to free?
I’m verified as a Student, why am I getting an error message?
What is Soundtrap?
What is Premium Duo and how does it work?
I’ve subscribed. Why am I not getting Premium features?
View All
Troubleshooting
Why am I having connection issues?
How do I stop Spotify from showing blank pages and error messages?
How to play music with Alexa?
Can I login using email and password if I signed up with Facebook?
Troubleshooting Lyrics
View All
Spotify Features
How can I recover my lost playlists?
Why can't I find the music I'm looking for?
How do I toggle Shuffle on or off?
Improvements to Spotify Xbox Game Bar for Windows
Local File Discovery iOS
View All
Other
Why are multiple versions of Spotify running?
How do I stop Spotify from opening automatically on my desktop device?
How do I find my friends on Spotify?
Why can't I find the music I'm looking for?
Sunsetting older app versions
View All
Community
What's the Spotify Stars Program?
Private Messenger on the Spotify Community - what is it and how can I activate it?
What do I need to join the Spotify Stars Program?
Subscribe to the Spotify Community Blog
Can't log in to the Community?
View All