Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hello: That promotion offer is only through the spotify site page and being promoted through a few devices partner pages https://www.spotify.com Besides you only pay 9.99 a month at the spotify site, the iTunes store adds on fees to the in app purchases 12.99 or 13.99 I think. Anyway that promotion is offered through the spotify page, and with the payment options offered to you.
You might try contact CS here at this url https://www.spotify.com/about-us/contact/contact-spotify-support/?contact
and fill out the contact form. If you get an automated response directing you back to the community boards reply back to that email, even if it is from a noreply and a customer support rep will get with you shortly. And see if the CS team have an idea how you can take advantage of that promotion.
I have the same problem for my ipad mini
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…