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2 charges this month in my account bank (unlimited + premium)

2 charges this month in my account bank (unlimited + premium)

Good afternoon, 


I'm an unlimited Spotify user and I received 2 charges this month in my bank account (4,99 € per charge). One charge for being unlimited user and another one for premium user (this is false!).

Please contact me for further details, I've attached an image where you can see the charges in my bank account.

(This is not the first time I paid for premium account being unlimited account, see https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/2-charges-this-month-in-my-account-...

Thank you.

spotify_billing_error_denislamela.PNG
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2 Replies

Hi. I am getting charged for spotify and i dont know how they even got my card info. I dont even have spotify on my phone. Do u know wat i can do about this?

Does anyone know how to get ahold of spotify so i can find out wats going on. Why i am getting charged for something i didnt order?

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