Help - Accounts and Subscriptions

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Garage Band
Posts: 16
Registered: ‎2012-03-11
Accepted Solution

Annual Subscription, is it possible?

Hello all,

 

I was wondering if there was a way to buy a annual premium membership subscription? I would rather pay for the entire year in one chunk than have 1 monthly payment. If there is a deal for doing that even better! But if not thats fine too. Does anyone know where I can do this?

 

Thanks in Advance.

Solution!
‎2015-08-28 12:16 AM
Music Lover
Posts: 1
Registered: ‎2012-03-29

Re: Annual Subscription, is it possible?

[ Edited ]

EDIT: I apologize, I logged out and logged back in and can see the option to change to anual payment now.

 

Hi jvanderb

 

I'm logged into my account and am on the https://www.spotify.com/us/account/subscription/  page and cannot see an option to make an annual payment nor can I find anywhere to do so. Is it possible to see a screenshot of exactly where you're referring to?

 

 

View solution in original post

Solution!
Accepted by Akarillon (Gig Goer)
‎2015-08-28 12:16 AM
Community Manager
Posts: 8,017
Registered: ‎2012-01-20

Re: Annual Subscription, is it possible?

Hi Akarillon & dax- That's quite strange, you should both be able to subscribe for 12 months as you've already set up payments. 

 

Can I confirm that you're both accessing our site from Norway? If you could both try changing your browser and/or clearing your browser cache and trying again that would be a great help. 

 

In the meantime I'll do some investigating into this. 

View solution in original post

Solution!
Accepted by greken (Gig Goer)
‎2015-08-28 12:16 AM
Gig Goer
Posts: 3
Registered: ‎2013-01-16

Re: Annual Subscription, is it possible?

Hello there!,

 

I tried different ways to solve this issue and got an working method to change to yearly subscription,

 

After that you have subscripted to monthly payment, and u still dont see the yearly, then cancel the subscripion by then renew it, now you could see the yearly subscription,

 

hope this helps

View solution in original post


All Replies
Singer
Posts: 305
Registered: ‎2012-02-16

Re: Annual Subscription, is it possible?

Yes, you can do this.  If you are already paying monthly, go to your Supbscription Management page (Here: https://www.spotify.com/us/account/subscription/ ), and on the right hand side, there is the option to change your subscription from monthly to annual.  If you've not yet signed up, you should get that option as well when entering your payment details.

Garage Band
Posts: 16
Registered: ‎2012-03-11

Re: Annual Subscription, is it possible?

So to get an annual subscription I have to first get a monthly sub? I thnk that is so silly! An annual sub should be something that can easily be ordered... you would think they would jump at the chance to take a years worth of payment. very strange.
Solution!
‎2015-08-28 12:16 AM
Music Lover
Posts: 1
Registered: ‎2012-03-29

Re: Annual Subscription, is it possible?

[ Edited ]

EDIT: I apologize, I logged out and logged back in and can see the option to change to anual payment now.

 

Hi jvanderb

 

I'm logged into my account and am on the https://www.spotify.com/us/account/subscription/  page and cannot see an option to make an annual payment nor can I find anywhere to do so. Is it possible to see a screenshot of exactly where you're referring to?

 

 

Community Legend
Posts: 8,389
Registered: ‎2012-02-06

Re: Annual Subscription, is it possible?

Yes.

 

You can change your payment type. For example from monthly to annual. If you do this, in next payment Spotify take from your credit card Spotify of your choice for 12 months.

 

You can also purchase Premium (Spotify.com and some local stories in some countries) or Unlimited (Only in some local strores in some countries) Gift cards and redeem them in Spotify.com.

 

In annual subscription there is currently no discount. But hope that in future!

Dancecore streaming with 10M/10M 4G network at the home and with 2M/2M 3G network on the go.
Singer
Posts: 305
Registered: ‎2012-02-16

Re: Annual Subscription, is it possible?

blackhearted:

 

When I log in to mine, this is what I am seeing:

 

 

What do you see when you go to that page?

Gig Goer
Posts: 3
Registered: ‎2012-04-23

Re: Annual Subscription, is it possible?

When I log in, I just see this page, nothing on the right hand side to change subscription to full-time.

 

Any help? :)

dax
Music Lover
Posts: 2
Registered: ‎2012-05-14

Re: Annual Subscription, is it possible?

I can't see anything either is this a bug on the site?

Solution!
Accepted by Akarillon (Gig Goer)
‎2015-08-28 12:16 AM
Community Manager
Posts: 8,017
Registered: ‎2012-01-20

Re: Annual Subscription, is it possible?

Hi Akarillon & dax- That's quite strange, you should both be able to subscribe for 12 months as you've already set up payments. 

 

Can I confirm that you're both accessing our site from Norway? If you could both try changing your browser and/or clearing your browser cache and trying again that would be a great help. 

 

In the meantime I'll do some investigating into this. 

Gig Goer
Posts: 3
Registered: ‎2012-04-23

Re: Annual Subscription, is it possible?

You were correct Meredith, and it worked in a different browser.

I was stupid to think it didn't :P

Thanks for the help ^^

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