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Can't get student discount

Can't get student discount

So my 12 month period apparently ended (i thought i had another month so kinda freaked me out seeing I was charged full price). And I tried reactivating the student discount for future months but i keep getting this message that says:

 

"It appears that you are not eligible for the discounted product that you are trying to purchase. If you'd like you can still upgrade youstudent discount, error, Premium, r account to premium at any time."

 

Not sure what to do about this because the discounted rate is the only reason I'm willing to keep Premium....and was also curious if there's any way I could get reimbursed for the discounted rate cause I'm pretty low on funds at the moment and those $5 actually are a bit of cash I wasn't expecting to have less of at the moment. 

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1 Reply

Hey @madetobore

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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