Help - Accounts and Subscriptions

Showing results for 
Search instead for 
Do you mean 
Reply
Gig Goer
Posts: 3
Registered: ‎14-05-2012

Can't log in to Spotify

This is strange. I thought it would be the firewall problem but I have made Spotify an exception and have uninstalled and reinstalled to no avail. My friend also has Spotify on his laptop and I managed to log in fine on that. Any ideas? 

 

Gig Goer
Posts: 3
Registered: ‎14-05-2012

Re: Can't log in to Spotify

bump. anyone?

Moderator
Moderator
Posts: 4,987
Registered: ‎19-01-2012

Re: Can't log in to Spotify

Are you getting any error codes at all when you try to log in?
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?
Gig Goer
Posts: 3
Registered: ‎14-05-2012

Re: Can't log in to Spotify

error 101 it is. ive disabled the firewall several times though. it says something about proxy settings also. 

Moderator
Moderator
Posts: 4,987
Registered: ‎19-01-2012

Re: Can't log in to Spotify

[ Edited ]

Hmm ok. Error 101 would nearly always suggest an issue with the firewall. Have you tried all the steps mentioned here? http://www.spotify.com/help/faq/error/error-101-126/

 

I know you mentioned that you've disabled the firewall, but I need to outline these steps. If you could give them a try.

-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?
Concert Regular
Posts: 5
Registered: ‎03-03-2013

Re: Can't log in to Spotify

Same problem. I've tried all the steps mentioned. 

i'm using Spotify Italia, by the way

Community Legend
Posts: 607
Registered: ‎20-02-2013

Re: Can't log in to Spotify


giulia239 wrote:

Same problem. I've tried all the steps mentioned. 

i'm using Spotify Italia, by the way



What error(s) (if any) you get when you try to log in?

Concert Regular
Posts: 5
Registered: ‎03-03-2013

Re: Can't log in to Spotify

Error 101. I allowed the firewall. it says also aomething about proxys...
it so strange; it used to work since 15 minutes ago! 

(hope you understad my english)

Concert Regular
Posts: 5
Registered: ‎03-03-2013

Re: Can't log in to Spotify

i mean, i've disabled the firewall

Concert Regular
Posts: 5
Registered: ‎03-03-2013

Re: Can't log in to Spotify

and since 20 minutes is not working anymore

Announcements
Beta test Spotify for iOS
Hi there.
Would you like a chance to beta test upcoming versions of Spotify for iOS? If the answer is a resounding "yes!" then please click here to read more.

Did you know?

More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.