Spotify Community

pla0106 · 2015-01-14

Hi, I tried logging in on my new phone and they said that I've already created an account with this address. But I was logging in, not signing up. I've already tried deleting the app/logging out from my computer account, but I still can't log in.

Erkan_Yılmaz · 2015-01-14

please contact the support team:

http://www.spotify.com/about-us/contact/contact-spotify-support

my: spotify (backstage intro, experiences, 3-month summary), last.fm account, play my 6 albums

JoeThomas · 2015-01-14

Hi! Welcome to the Spotify Community! Sorry you're experiencing this problem.

You're not trying to sign up, are you?

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
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I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

MattSuda · 2015-01-15

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

or by using this link that does not require you to sign in first

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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