Announcements

Help Wizard

Step 1

NEXT STEP

Can't update payment details for student discount

Can't update payment details for student discount

I have a FREE account, linked to an italian PayPal Account.

I just started studying at a US University (USC) and I'd like to take advantage of the premium student discount.

 

Problem is, when I try to purchase the subscirption at this page https://www.spotify.com/us/student/ it says that I'm not elegible and I have to purchase a full price premium account first.

 

I suspect it's caused by my Country settings on my profile (Italy, currently), which I can't modify if I'm not a paying subscriber (why???)

 

To sum up, I want to change my profile country without having to purchse a full price Premium subscription first. Is it possible?

 

Thanks!

Reply
1 Reply

I suggest you contact support so they can take a look at your account and help you change your country 

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts