Cancelling subscription question.

[chrisstruthers]

I just subscribed to premium, 99p for 3 months. I don't want it to renew after these 3 months. If I cancel now will I be reverted to free again or will it continue until the end of the 3 months?

[kbrooksc · Accepted solution]

Hi there! Great question! 

You will continue through the end of the billing cycle and your card or account will not be charged again. You should keep access throughout the entire pre-paid period.

[elordy]

Hola!

He leido foros y en la web de cómo cancelar la suscripcion a premium pero al ingresar a mi cuenta no me da opciones para canceclarla, unicamente me dice que en febrero será renovada de forma automatica si no la cancelo antes.

Agradezco a quien conozca otras opciones me indiquen cómo puedo solucionar este inconveniente.

Gracias!

[MattSuda]

@elordy 

Sorry for the reply in English and not Spanish/Espanol

To cancel your subscription, you need to sign into this page:

https://www.spotify.com/accounts/subscription/

If you don't see a cancel option,

You might have subscribed to premium through the iPhone or iPad app.

To cancel your subscription, you need to cancel it from iTunes. Your subscription is being handled by Apple.

Information on how to do this can be found here:

http://support.apple.com/en-us/HT202039

http://www.imore.com/how-cancel-or-modify-itunes-or-app-store-subscription-right-your-iphone-or-ipad

If you still have trouble,

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.