Help - Accounts and Subscriptions

Reply
Concert Regular
Posts: 4
Registered: ‎17-03-2013

Change login from Facebook-login to Spotify-login

Can somebody help me.... I have tried to get in contact with Spotify with no success - even though they promise a personal answer to your contact, I just receive an automatic reply suggestion that I seek the solution to my problem on FAQ, but I can't find the answer. My question is:

 

When I created an account, I said yes to login with my Facebook Account. I want to change that, so that I login with Spotify Account - NOT involving Facebook at all. It is impossible for me to find information about how to change this. If I try to reset my password, I get the message, that I use Facebook login, and need to change my Facebook password - and that is absolutely not what I want. Please help me!!

 

Thank you!! Best regards,
Tine

 

 

Posts: 4,586
Topics: 157
Kudos: 1,786
Ideas: 16
Solutions: 462
Registered: ‎10-04-2012

Re: Change login from Facebook-login to Spotify-login

Hi there, and welcome to the community!

 

I'm afraid there is no way to change your account type. The only way to do this would be to create a new account using a spotify username.

 

You can then ask customer services to import your subscription and/or playlists. You can get in touch with customer services using the Support Form.

 

Liam

The Spotify Community Staff Tracker is working again!
Announcements
New Android Beta
We just announced a new, massive Android beta!

Want to know more, sign up, be awesome? If so, please have a look here.

Test Spotify Connect
Would you like to help QA test Connect? If so, please log in or register.


More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.