Charged for $9.99+Tax

[Jassay_]

I'm a student and should have received $4.99+Tax before so is it possible for me to get a refund of the $5 extra charged.

[osornios · Accepted solution]

@Jassay_

You need to contact customer support through this link:

https://support.spotify.com/contact-spotify-support/

They'll help you out. They take, at the most, 24 hrs to get back to you.

Don't forget to check your spam folder for responses as they may end up there.

If you get an automated email directing you to the community or help pages, you need to reply directly to support@spotify.com and one of the customer services agents will get back to you.