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Hello, I have a Spotify Premium account which was created with a Facebook profile that was later converted to a Facebook page.
Recently, Facebook made it so that these types of accounts must either be deleted or converted to a Facebook business account linked to a Facebook profile. So I linked that page to my personal facebook profile, so that it wouldn't be deleted.
Now, I am unable to access my Spotify Premium account. Does that account still exist? I don't want to continue being billed if I can't use it anymore.
Right now I'm logged into Spotify Free using my personal Facebook profile (the one that was never connected to a Spotify Premium account). If my old account is gone, then I can upgrade this one to Premium, but I certainly don't want to do that and be charged for two accounts. It also would really suck to have lost all my saved music and playlists that I made over the last year or two on the Premium account.
Any help with this would be appreciated. Thanks.
Solved! Go to Solution.
I suggest you contact support and tell them the situation so they can help you. Usually they are able to get the music back.
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.
Support usually replies within 24-48 hours.
I suggest you contact support and tell them the situation so they can help you. Usually they are able to get the music back.
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.
Support usually replies within 24-48 hours.
Try contacting Spotify Support!
https://www.spotify.com/us/about-us/contact/contact-spotify-support/
My Profile!//Currently Cool Playlist
My Profile!//Currently Cool Playlist
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