13-11-2013 05:30 PM
Hi, I forgot my username for spotify original account, I can log in using facebook but I still do want to know my spotify original account username, where can I see the information about that? Can anyone help? Thanks
13-11-2013 05:32 PM
22-11-2014 05:30 PM
24-03-2015 02:10 AM - edited 24-03-2015 02:12 AM
I have the same problem as the initial user where I do not know my spotify username. I am connected via facebook but when i click login with facebook the message "It looks like you already have a Spotify account with the email (my email). Please login below." But when I put my email into the login area a popup appears that says "Forbidden character in username: @."
Because I do not know my username I cannot login in via spotify, and when I try to log in with facebook it tells me that since I already have a spotify account I should log in below. Why is it not just logging me in when I try to log in with facebook?
Also, when I go to password reset it tells me "It looks like you are using your Facebook credentials to log in to Spotify. To change your Facebook password go to your settings page at facebook.com." I changed my facebook password and this has done nothing to help the issue, and I cannot get a reset email so I cant get my username
24-03-2015 02:17 AM
@nwrusso Support can totally help you with this issue just fill in your details and you're set!
You can contact support by filling this online contact form: https://www.spotify.com/about-us/contact/contact-s
If you receive an automated email directing you to the community and/or help boards, make sure you reply directly to that email (even if it says it is no-reply) and an agent will get back to you as soon as possible.
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