18-06-2012 12:25 AM
Solved! Go to Solution.
18-06-2012 12:00 PM
Hi Vannah_Banana- Welcome to the Community! Let's see if we can help clarify our trial options for you.
First of all, you won't be able to continue to stream music or sync offline playlists on your iPod once your 48 hour trial is over today. A Premium subscription/ trial is needed to use Spotify on an iPod or mobile device.
Also, I can assure you that you won't be charged when the trial ends. Your account will simply revert back to our Free subscription.
However, you will receive an email offering to extend the trial by another 30 days. If you chose to extend the trial you will be charged at the end of those 30 days unless you cancel beforehand. The Premium subscription will then continue with rolling payments each month.
I hope this clears things up a bit--let me know if there's aything else I can help with.
26-06-2012 09:21 AM
Yes. You would only be able to use Spotify for streaming on Desktop/Laptop computers. You would have to pay to use Spotify offline.
25-09-2012 03:19 PM
HI, I have diownloaded the 48 hour free trail and have added a number fo albums to my playlist which are great, however am I getting charged from my service provider for adding these albums to my playlist?? I though as it was a FREE TRIAL It would all be free until I decided to upgrade to premium??
25-09-2012 04:37 PM - last edited on 25-09-2012 05:07 PM by David
How come you have my debit card details?? I just got a charge of 9,99€ in my debit card and I have never downloaded it or even used it in another computer or system, I have just created the account to be able to contact you as you don't have a direct customer service. Please look into this problem and give me a solution!! (Snip - Moderator). Thank You
25-09-2012 05:02 PM - edited 25-09-2012 05:09 PM
shaleesa - Downloading the playlists over 3G could run up the cost of your data allowance.
All payments for Spotify are made directly through us, not through your service provider - I can't locate any payments directly to us, so it could be worthwhile contacting them.
angels89 - I couldn't seem to locate a payment for your account at all. Could you email into our Contact Form at all? Just click on "About Us" above and then select Contact Form. I've also removed your email address and phone number from your post, to prevent any wouldbe prank callers.
29-10-2012 12:50 AM
Does anyone know whats happens when at the start of the trial its asks for your Facebook login, no. I've got the 48hr trial but after that all the music I've downloaded will I be able to listen to them? I don't care if Im Not able lot download
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