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HOW DO I DELETE MY ACCOUNT!!!!!!

HOW DO I DELETE MY ACCOUNT!!!!!!

Hi,

I emailed spotfy MULTIPLE times last month trying to delete my account, heard nothing back at all and am still being charged despite the fact that i do not use it!! HOW do I get rid of it, and get my money back! I cannot afford this! The fact that you cannot simply cancel your subscription is a joke, this is done deliberately to steal people's money! I am furious! 

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2 Replies

You can cancel your subscription in a few click here - https://www.spotify.com/us/account/subscription/

Support usually replies within 24-48 hours.

If you still have not gotten a reply:

Did you get a confirmation email from the contact form? It should be similar to "Spotify Support Case #XXXXXXX". If so, reply back to that email and tell them you still need help.

 

If you got an automated reply email telling you to check the help section or the community, you need to reply back to it saying you still need help, even if it's from a no-reply address.

 

If you never got an email, look in your spam folder to see if there is an email in there. Make sure you are checking the email account you used to sign up to Spotify. You can check the email on your account here.

MattSudaSpotify Star
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