05-03-2012 05:54 AM
I recently canceled my my premium subscription and would like to permanently delete my Spotify account. As expected, Spotify does not provide ANY help on how to do this. And I can not find an answer in the forums either. I have sent Spotify an e-mail with this question but from everything I have read on other websites Spotify is horrible about answering, especially when it comes to deleting the account. Anyone who knows how to go about this please reply :)
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05-03-2012 06:10 AM
I'm not sure if this is the standard method, but check out this post here: http://community.spotify.com/t5/Accounts-Subscript
05-03-2012 08:38 AM
Izzy88 - We're not that horrible. If you'd like to delete your account, just contact Customer Support through the contact form. Just head to 'About us' above, you'll see the contact form there. They'll sort it out as soon as they can.
26-03-2012 02:46 AM
As I am not an employee of Spotify, I can not really speak from their point of view, but I would imagine that at least in part, you must contact Spotify to delete your account so people do not inadvertently delete their entire account. As it is no necessary to contact Spotify to cancel your billing for either Unlimited or Premium services, deleting your account entirely would only serve to delete the rest of your data, rather than just to stop billing your payment method. I'm not sure if this answers your question, but hopefully gives you some insight.
26-03-2012 03:16 PM
Hi, i would like to "Delite" this spotify account,
My friend made it for me for over 2 years agow and i dont know whos hotmail he made it on so i got big problems + i made it till a Premium User by a misstake and i dont wanna pay for this one..
26-03-2012 04:51 PM
26-03-2012 05:47 PM - edited 26-03-2012 05:48 PM
Samon93 - What email address should we forward the email to? Don't worry, we'll take a note of it, then delete it from the forum. It's just so we know you'll get it.
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