19-02-2012 01:48 PM
After having had numurous problems with spotify i would like to cancel my subscription .. but when it comes to the password bit .. it always says that my password is wrong ? ...... but im sure its not ..... i always log in using my facebook account ,,, any help please of how i can cancel my subscription cheers
Solved! Go to Solution.
19-02-2012 05:25 PM
26-06-2014 05:40 PM
@frank456b - If you are having issues, try a different browser. If that doesn't help, get in touch with the customer services team directly using the online contact form and they can lend a hand.
If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.
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19-02-2012 02:25 PM
19-02-2012 05:25 PM
21-02-2012 10:24 AM
i was logged out of facebook when i tried many times thanks ...... im using chrome .. but will try once again with firefox and internet explorer if they dont work ....... but have been on the phone to my bank and hopefully it will be cancelled
21-02-2012 12:04 PM
02-07-2012 04:26 AM
I read the directions that said to go to the "Subscriptions" page in order to unsubscribe from Premium and/or a trial offer... but once I get to the Subscriptions page, I do not see which link shows us how to unsubscribe... and I've clicked on almost every link on the page.
So... would someone be so kind as to walk me thru what I'm supposed to do next, after I'm on the Subscriptions page... ?
02-07-2012 08:50 AM
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