Help - Accounts and Subscriptions

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emi
Music Fan
Posts: 1
Registered: ‎04-05-2012
Accepted Solution

How to delete account.

Hi, I signed up for the 30- day trial yesterday and I don't want an account anymore. How do I delete it?

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Moderator
Moderator
Posts: 4,987
Registered: ‎19-01-2012

Re: How to delete account.

Hi Emi,

Welcome to the Community! It looks like you have a regular free account here, not the Premium trial. So you won't ever be charged (if you don't want to).

If you'd like to delete it, we'll be sorry to lose you. Just get in touch with Customer Support. Head to 'About us' above, then 'Contact Form'.

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Question answered? Just click 'Accept as solution' to help other users out. Easy.

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Music Lover
Posts: 1
Registered: ‎04-05-2012

Re: How to delete account.

How do I leave Spotify.I dont want to pay and apparently they want money now.

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Spotify Legend
Posts: 3,649
Registered: ‎19-01-2012

Re: How to delete account.

pooja - Just get in touch with one of our Advisors, and they should be able to do that for you. Scroll up, click on "About Us", then select "contact form".
-----
Airhorn Enthusiast

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Chosen by cesar58 (Music Lover)
Music Lover
Posts: 1
Registered: ‎02-08-2012

Re: How to delete account.

I've tried deleting my account for about two weeks now, but it's still here... I'm currently using another spotify account, and I therefor want to delte my old one (@asaoln) permanately. I've sent the contact form (without getting an answer other than the automatic "check out the community"-message...). How can I delete my account ASAP?

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Chosen by Meredith (Community Manager)
Community Manager
Posts: 7,217
Registered: ‎20-01-2012
One thousand kudos. That's a ton!
Thanks for taking part in the Spotify Community this week, as we celebrate its third anniversary!
Admit it; you're a professional support specialist, aren't you?!
You must be helping a lot of people.

Re: How to delete account.

[ Edited ]

Any users that want to remove their account should get in touch via the contact form

 

If you receive a message directly you back to the Community, simply reply with your message again. One of our agents will receive your message and be able to lend you a hand. 

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Chosen by hpguru (Community Legend)
Community Legend
Posts: 7,463
Registered: ‎06-02-2012

Re: How to delete account.

Try this http://www.spotify.com/freetrial/
Spotify Premium for music listening, user since April 2009. 100M cable modem and 1M mobile network.

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Chosen by Meredith (Community Manager)
Community Manager
Posts: 7,217
Registered: ‎20-01-2012
One thousand kudos. That's a ton!
Thanks for taking part in the Spotify Community this week, as we celebrate its third anniversary!
Admit it; you're a professional support specialist, aren't you?!
You must be helping a lot of people.

Re: How to delete account.

As Sam mentions above, you'll need to get in touch via the contact form.

 

*Please note, users that receive an automated response should just reply again. Your message will reach an agent who can help. 

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Chosen by stevieann (Music Lover)
Music Lover
Posts: 1
Registered: ‎17-10-2012

Re: How to delete account.

Hello,

 

I would love to delete my account, but I can't seem to find the option to do so under my account settings. Could you please provide some immediate assistance with this?

 

Thank you,

Stevie Ann

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Chosen by stevieann (Music Lover)
Moderator
Moderator
Posts: 4,987
Registered: ‎19-01-2012

Re: How to delete account.

Hi guys,

 

As mentioned before on this thread, if you'd like to delete your account, just fill out the contact form

 

 

-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

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Solution!
Moderator
Moderator
Posts: 4,987
Registered: ‎19-01-2012

Re: How to delete account.

Hi Emi,

Welcome to the Community! It looks like you have a regular free account here, not the Premium trial. So you won't ever be charged (if you don't want to).

If you'd like to delete it, we'll be sorry to lose you. Just get in touch with Customer Support. Head to 'About us' above, then 'Contact Form'.

-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?
Solution!
Music Lover
Posts: 1
Registered: ‎04-05-2012

Re: How to delete account.

How do I leave Spotify.I dont want to pay and apparently they want money now.

Moderator
Moderator
Posts: 4,987
Registered: ‎19-01-2012

Re: How to delete account.

48incomp - I see you have a free Spotify account. Don't worry, we won't ask for any money. Your music will be totally free.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?
Music Fan
Posts: 1
Registered: ‎12-06-2012

Re: How to delete account.

i would like to delete my spotify account for good. how do i do it?

Solution!
Spotify Legend
Posts: 3,649
Registered: ‎19-01-2012

Re: How to delete account.

pooja - Just get in touch with one of our Advisors, and they should be able to do that for you. Scroll up, click on "About Us", then select "contact form".
-----
Airhorn Enthusiast
Music Fan
Posts: 1
Registered: ‎21-06-2012

Re: How to delete account.

I want to delete my Spotify account, I've been trying to get onto the contact form but it isnt working.

Could you please remove my account?

Music Fan
Posts: 1
Registered: ‎02-08-2012

Re: How to delete account.

I'd also like my account permanently deleted. I've sent a message on the contact form, but apparently the account is still here. 
In addition to deleting my account, may I offer a tip to the developers of Spotify: Add a simply link on the account management page to "Delete Account", and you won't be flooded with thousands of such emails asking for help. A little bit of thiking can sure go a long way! 

Community Manager
Posts: 7,217
Registered: ‎20-01-2012
One thousand kudos. That's a ton!
Thanks for taking part in the Spotify Community this week, as we celebrate its third anniversary!
Admit it; you're a professional support specialist, aren't you?!
You must be helping a lot of people.

Re: How to delete account.

mandyevans & boredofit - I can confirm that both your accounts have been removed. 


Any other users that want to remove their account should get in touch via the contact form. One of our support agents will then be in touch as soon as possible. 

Solution!
Chosen by cesar58 (Music Lover)
Music Lover
Posts: 1
Registered: ‎02-08-2012

Re: How to delete account.

I've tried deleting my account for about two weeks now, but it's still here... I'm currently using another spotify account, and I therefor want to delte my old one (@asaoln) permanately. I've sent the contact form (without getting an answer other than the automatic "check out the community"-message...). How can I delete my account ASAP?

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