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I CAN'T FIND THE OPTION TO CANCEL MY SUBSCRIPTION!!

I CAN'T FIND THE OPTION TO CANCEL MY SUBSCRIPTION!!

Ok, so I accidentally clicked on the "Free 7 Day Trail" pop up on my phone while listening to music & since then ( which was 2 hours ago) I've been trying to cancel my premium subscription. I've tried every step online, but I CAN NOT seem to find the option to do so. It says on the subscribe page "Cancel anytime" how do I do that with no email or option?? I've been trying to find a direct number or email to Spotify & NOTHING comes up online.

 

SOMEONE

ANYONE 

HELP ME!! I'm getting very irrate & angry...

I have an iphone 6, but I ONLY downloaded the app. 

Spoiler
 

 

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2 Replies

I think you have to do it on a computer, using their website. (Or on you phone, using their website). I don't think you can cancel on the app on your phone.

Hi moongem,

 

Welcome to the community!

 

First off, why do you want to cancel the Premium trial? It's something you can only take advantage of once so why not get the most of it. I'm just free user so I'm not really sure where, but you can give it a try on your subscription page to see if its there. 

 

Hope this helps!

I'm a Spotify community newbie aspiring to be a Rock Star.

If my post helped you out, please accept it as a Solution and/or give it a Kudos.

Thank you. 🙂

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