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I can't change my country into the right one.

I can't change my country into the right one.

Hi,

 

I can't login because I am "not in the country where my account is registered." In my account I only can choose USA as my country, but my IP-adress is from germany. (See attachments)

 

How can I choose the right country? I'm really annoyed of this bug in the website, I suggest to fix it.

 

Greets,

Sacrecy

 

Sorry for my bad English.

My IP.png
My Account.png
Reply
3 Replies

Hi there!

 

I escalated your case to support you'll hear from them soon.

Hi again!

 

Please contact with Spotify Consumer Support filling this contact form.


If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible. 

 

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Thank you! I try it out.

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