I was about to go ahead and get the $9.99 for 3 months but i would't let me

[MysticFlame2000]

I was about to go buy the $9.99 for 3 months offer but i got this message, " Unfortunately you are ineligible for the offer you were looking for. Don't worry, here's another offer we have just for you." I have had spotify premium in the past and had to cancel, i hope this doesnt mean i cant use this offer. It would be great to know what is going on and if i can still use this offer, thanks!

[Bittencourt]

Hi @MysticFlame2000, welcome to the community!

Unfortunately if you have subscribed to the Premium or Unlimited service or have taken a 30-day free trial offer or 60-day free trial offer previously, you are ineligible for this offer. You may also be ineligible if you have taken other previous trial offers offered by Spotify. 

[MysticFlame2000]

@Bittencourt does this mean i can never use a offer ever again?!?

[Bittencourt]

Never say never 🙂

This means you can't use this particular offer.

[MysticFlame2000]

it wouldn't let me use any offer other than the family or student...

[Bittencourt]

That's because you've already used once - It's just a trial offer...

[MysticFlame2000]

So what would you reccomened that i do, concidering that my last offer i used was the $0.99 for 3 months i can now not use this offer...

[Bittencourt]

Well @MysticFlame2000,

I recommend you sign the regular Premium, or try to gather with someone from your family and get the Family Plan!

[MysticFlame2000]

ok, thanks! This dadly means ill have to stick with the free version...

[Bittencourt]

😕
I hope some day you'll be able to get Premium!

[MysticFlame2000]

thanks!

[Bittencourt · Accepted solution]

You're welcome!
Please accept as solution/give kudos 🙂

[oriolmanya]

I had the same problem, but mine was worst, because I havn't had any notification about I'm not eligibly for the offer. I simply payed for the premium thinking that the 3 month offer would be enabled by default. Now I just have one month of subscription and I have payed 9.99 €.

Anyway, why Spotify offers me something that I cannot buy???? Is so absurd, tricky and bad implemented.

I'm angry because I feel cheated for Spotify, a service that I used to enjoy a lot : (

[clonboobill]

I was notified of the offer by email. I clicked on the email and, I also, got upgraded to premium but only for one month. I didn't get warned that I was ineligible. I was cheated, absolutely. Other than this forum, I can't find any way to inform Spotify or get an explanation, or refund.