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Music Fan
Posts: 1
Registered: ‎2012-09-24
Accepted Solution

If I cancel my spottily premium account do I lose all my music?

I am considering canceling my premium account but would like to know if I do that if I will lose all of the music that I had added to my playlist or downloaded to my phone?  Will I still be able to listen to all of them once my subscription is done?

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Accepted by neurospex (Festival VIP)
‎2015-08-28 12:16 AM
Posts: 47,389
Kudos: 17,031
Solutions: 3,488
Registered: ‎2012-07-03

Re: If I cancel my spotifuggle premium account do I lose all my music?

Hey! Welcome to the community :) 

 

Yes that is correct, as soon as your premium expires, you will not have access to any offline content you downloaded when you had premium, since offline playlists are a premium only feature. 

 

You can however stream those tracks from Spotify again if you are online. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Solution!
Accepted by Bubblelynnez (Music Lover)
‎2015-10-14 11:42 PM
Gig Goer
Posts: 3
Registered: ‎2015-07-29

Re: If I cancel my spotifuggle premium account do I lose all my music?

[ Edited ]

Agreed.  And just so anyone walking in on the thread is curious, this is what happens if you cancel or stop payment.

You retain all your playlists (not sure for how long, but at least two months)..
You retain all offline music (although you won't have access through your mobile device offline.  This benefits anyone who plans on coming back to the service, but not free customers.)
You can still listen to all your playlists, but only in shuffle and with ads and skip limitation.

While all of this is beyond fair, I lasted two months and wound up going back to premium.  9.99$ is not that much for a crack addiction.

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Accepted by Bubblelynnez (Music Lover)
‎2015-10-14 11:43 PM
Music Lover
Posts: 1
Registered: ‎2015-06-03

Re: If I cancel my spotifuggle premium account do I lose all my music?

I have had spotify for over 7 years. I've got the same play lists I've had from the beginning only larger now. I've had to let my membership go out twice..once I stayed out for over a year. Possibly 2. When i rejoined...i used my old membership username and info and they put my play lists back as they were. I like spotify. I have also tried to find a way to keep my music...but truth is..new music is always comming out...eventually we will want more music. Spotify has the best selection and customer quality of any club. I've tried them all.

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Spotify Legend
Posts: 510
Registered: ‎2012-01-22

Re: If I cancel my spottily premium account do I lose all my music?

Hello,

 

When you cancel your subscription, it is only the subscription you are cancelling. You keep your Spotify account and everything associated with it.

Music Fan
Posts: 1
Registered: ‎2013-05-03

Re: If I cancel my spotifuggle premium account do I lose all my music?

But will it let me listen to the songs that I downloaded while I was a premium member?

 

I don't believe it will because I tried the trial and when it was up I tried to play the music I downloaded and it said that feature is only available to premium members.

 

So the second you stop paying monthly, you don't have any music anymore.

 

Is this correct?

Solution!
Accepted by neurospex (Festival VIP)
‎2015-08-28 12:16 AM
Posts: 47,389
Kudos: 17,031
Solutions: 3,488
Registered: ‎2012-07-03

Re: If I cancel my spotifuggle premium account do I lose all my music?

Hey! Welcome to the community :) 

 

Yes that is correct, as soon as your premium expires, you will not have access to any offline content you downloaded when you had premium, since offline playlists are a premium only feature. 

 

You can however stream those tracks from Spotify again if you are online. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Music Fan
Posts: 1
Registered: ‎2014-08-02

Re: If I cancel my spotifuggle premium account do I lose all my music?

so there is no way to export the music i have been listening to offline to a different device before i end my subscription? 

Community Legend
Posts: 948
Registered: ‎2012-06-19

Re: If I cancel my spotifuggle premium account do I lose all my music?

Hello!

Offline mode listening is a premium feature so if you cancel your premium subscription all your tracks that you downloaded for offline listening will be unavailable.
What's a Spotify Rock Star, and how do I become one?

Check album availability here
Music Fan
Posts: 1
Registered: ‎2014-08-22

Re: If I cancel my spotifuggle premium account do I lose all my music?

No what a con we should be able to play our music once you cancel!!!
Posts: 47,389
Kudos: 17,031
Solutions: 3,488
Registered: ‎2012-07-03

Re: If I cancel my spotifuggle premium account do I lose all my music?

@Sbennett1976 - You can continue to listen to your playlists and access your account using the free service if you cancel Premium. As mentioned above, your account will loose access to all Premium features including offline playlists, but you can definitely still stream them. :)

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Music Fan
Posts: 1
Registered: ‎2014-09-02

Re: If I cancel my spotifuggle premium account do I lose all my music?

[ Edited ]

Sbennett1976, I don't think you really understand for what you are paying. You are paying for access to Spotify's library of music. You have not bought any specific tracks or albums. Offline listening is just a perk of subscription, but you do not own this music. If you want to own music, you need to iTunes or other digital music dealer.

Music Fan
Posts: 1
Registered: ‎2014-09-22

Re: If I cancel my spotifuggle premium account do I lose all my music?

Finally they give you a straight answer!  I have read and read and read about all the fancy and different ways they used before telling us the true, which it is OK, don't take me wrong, every body needs to make a living and I am all forth this model of listening to music. I was just tired of no hearing an honest answer.

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