Help - Accounts and Subscriptions

The Spotify Community
Music Fan
Posts: 1
Registered: ‎2013-04-26

It wont let me make a Spotify with my new email address




I want to make a new Spotify as my old one is connected with my old email from Facebook however when I try to make one it says my email is in use but when I try to reset password it says that the email is already associated with an account. This is really frustrating and help will be much appreciated as I have emailed the support team and have just got an automated message.

All Replies
Posts: 4,049
Kudos: 1,984
Solutions: 340
Registered: ‎2012-12-03
Ideas Guardian
Protector of Newbs
Windows Expert

Re: It wont let me make a Spotify with my new email address

Hi, and welcome to the community!


Can you try responding to that automated message (even if its from no reply)? If you reply to the message directly; someone from Spotify should take a look at it for you.


Anthony :)

This post was by Anthony - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!

||  Spotify Profile - Anthony   |  Feel free to PM me - Here  ||
||  Twitter Profile - anthonyb256  |   I play Dota too! - PF.PilotA256  ||


Beta Test Spotify Desktop
Would you like to beta test Spotify Desktop?

If so, please log in or register.


Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.