Spotify Community

Jeannyrios · 2015-07-29

When I began pay spotify. I have an amount of $5.50 now my charge is bigger than that... somebody can help me? How can I find what happen there?

JoeThomas · 2015-07-29

You're going to need to contact Spotify directly.

You can't always get help from the Spotify help page or community, and Spotify knows that.

You can contact Spotify in the following ways:

Twitter | @SpotifyCares (English) or @SpotifyAyuda (Español)

Contact Form | Click here so send a contact form, or click here to send it anonymously.

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
-
I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

View solution in original post

Elchrifis · 2015-07-29

I cancelled my account and I got charged I want my money back

JoeThomas · 2015-07-29

Hiya:

How much are you getting charged? You should be getting charged $9.99 a month.

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
-
I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

Elchrifis · 2015-07-29

Yeah but I cancelled my account and I'm still getting charged

JoeThomas · 2015-07-29

You're going to need to contact Spotify directly.

You can't always get help from the Spotify help page or community, and Spotify knows that.

You can contact Spotify in the following ways:

Twitter | @SpotifyCares (English) or @SpotifyAyuda (Español)

Contact Form | Click here so send a contact form, or click here to send it anonymously.

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
-
I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

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