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New phone, now my account says it's free, no premium? ?

New phone, now my account says it's free, no premium? ?

Avatar of Peeethan
Newbie
2016-01-08 06:47 AM
Just got a new phone, and tried to get my account logged in, but says I don't have premium. Chance it might be under a different account but can't find a way to figure it out. Help!!! I miss my music
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Avatar of Skullie
Newbie
2016-01-08 06:57 AM
I have similar issue but didn't get new phone. Still on original phone but end of day I'm paying money for free Spotify Help help help pretty please
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Avatar of JoeThomas
Community Legend
2016-01-08 08:10 AM

Hello, and welcome to the Spotify Community!

 

Sorry about this.

 

Have you tried reinstalling?

 

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
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I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside
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