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Other devices are showing up in my account - "continue playback on (device I don't own)?"

Other devices are showing up in my account - "continue playback on (device I don't own)?"

Over the last week, Spotify has been active on my Android phone even when I didn't start the app.

 

When this occurs, I've seen the following messages:

 

  • "Continue playback on Karen's iPod?"
  • "Continue playback on DOME-PC?"

 

The issue is that I don't own either of these devices. 

 

if I clicked "continue" or "play here" it wouldn't matter. A few minutes later the app would continue as active and the same message would appear.  I thought maybe it was somehow trying to connect to a device somewhere nearby, but when I drove 40 miles to work, I would get the same message.

 

Additionally,the playback was active and it wasn't music I would listen to. 

 

TL-DR - my spotify is somehow being accessed without my permission. 

 

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3 Replies

Hi, and welcome to the community!

 

It sounds rather like an annoying little person somewhere has decided to utilise your Spotify account for their music 😛

 

You can sign out everywhere from your account overview.

It's then a good idea to reset your password so they can't login again.

 

Once you've done that, gimme a shout if it persists.

 

Anthony

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Hi Anthony,

thanks for the feedback. That was my original thought as well, but it would
have to be someone I don't know.
I know the PC & device names of my family, so somehow my account was being
accessed by an unknown party.

I did remove all devices & changed the password, so hopefully that will
make a difference.


Anthony,

 

I had the same issue today.

 

Unfortunately, I signed up with Facebook and therefore cannot change my password it seems.

 

Is there a way to troubleshoot this issue further?  It keeps occuring even after I reset my Facebook password and Sign everyone out (via Account).

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