Help Wizard

Step 1

NEXT STEP

Premium Account Hacked

Premium Account Hacked

Hi, I have just recieved an email informing me that my Spotify Premium account has had its email changed. For obvious reasons this is quite troubling and I wondered if a staff member could private message me so I can recover my account. Thank you. 

Reply
2 Replies

Hey @crollinson,

 

Spotify Support can help you out, you can contact them through one of the channels below:

 

Contact form: http://bit.ly/SpotifyCFA (Make sure you're logged out of any Spotify accounts while using the form)

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 48 hours.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thank you for the reply. I have already emailed and DM'd on Twitter. 

But again, thank you for the reply.

Suggested posts