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Premium account downgrade

Premium account downgrade

Hello. My account was a paid premium account until january 2016. Recently this account was downgraded to free. Why did this happen? Can you reset this account to premium?

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2 Replies

Hiya:

 

Oh my. What does it say on your account page on spotify.com?

 

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
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I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

Hi, On the account page 'You have Spotify Free at the moment'.

Under invoices the payments for Premium are shown. For example order number 509422520015. Regards

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