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Problem getting Premium, Zip code/country Error

Problem getting Premium, Zip code/country Error

Hi everyone :),

 

I've recently started to use Spotify and I'm currently using my 7 day Premium free trial. I found it pretty amazing , so I tought that I should buy an account upgrade and go premium. However, when I try to pay with credit card it says that my ZIP code is incorrect.

I looked for this error on line and found out that it was because I had USA as country in my profile and I wa trying to put an Argentinian zip code. Actually I'm from Argentina, but when I created my account I did it from a laptop that has its IP address in USA.

I tried to change the Country from my profile but I asn't able to change it :(.

How can I get Premium account?

 

Pls help me 😞

 

Thanks!

Reply
2 Replies

Hello @AshtrayxHeart and welcome to community.

 

Please try to get premium and change your country by following this link.

 

https://www.spotify.com/us/payment/change/#__select

 

Press "Change Country"

If my post helped you to fix your problem, please press "Accept as Solution" button.

Read this on how to contact support for help changing the country:
https://community.spotify.com/t5/Ongoing-Issues/Unable-to-change-country-settings-as-a-free-user/idi...

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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