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I sent message to support but nobody answered me.
A long time ago I created account via facebook and one day I wanted unlink spotify and facebook. So I did it but before I set new password. After that I lose my account with all playlist.
Now I want to back to spotify with new account but I can't create it by my email (which is linked with fb account). Can you help me?
Maybe is a chance to recover my old account (I have id and I prefer this option)?
Solved! Go to Solution.
Hey @user-removed
I'm not seeing a case submitted under your email address. Could you try submitting a support request again? Alternatively you can reach out to us on Twitter.
Kind regards,
Max aka. Amarro
If i helped you don't forget to leave a "Kudo" or "Accept as Solution".
What is a Spotify Rock Star and how do i become one?
Im not a Spotify Employee.
No, I don't have. I saw only standard message.
I have not received even a confirmation email that I sent message to support. I'm from Poland so maybe it works differently?
Hey @user-removed
I'm not seeing a case submitted under your email address. Could you try submitting a support request again? Alternatively you can reach out to us on Twitter.
I've just sent new question. Can you check it?
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