2013-06-03 11:29 PM
In order to get the 30 day free trial for Spotify Premium, I needed to enter my credit card information, but when I filled it in, I was told they weren't able to verify my credit card. I don't have any other credit card or billing information registered on Spotify because I've never used anything but Spotify Free. What's wrong?
2013-06-04 10:38 AM
Hey there, welcome to the Community.
What kind of credit card is it you're using? Does it meet all of the requirements outlined in this FAQ?
2013-06-04 10:41 AM
Hey! Welcome to the community :)
Does your card meet all of the requirements outlined in this help page?
Also, to verify your card exists, Spotify will charge the card $0.00 some banks/issuers block that payment for security reasons meaning the verification fails.
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