25-03-2012 08:20 PM
I got a Spotify account yesterday and downloaded it unto my computer and iPhone. However I noticed that I had Spotify Premium. I never signed up for Spotify Premium and I did not give any credit card information. I checked the subscription page and it said that I had Spotify Premium till 3-26-2012 unless I renewed my subscription so I'm guessing I'm on the free trial. But I thought you needed a credit card to have the free trial.
What's going on? Am I going to be charged or is something wrong? Also, if I don't give my credit card number, am I going to be asked to be charged or will they charge me from my phone or something?
Solved! Go to Solution.
25-03-2012 10:43 PM
Welcome to the community!
There are currently two (perhaps more) different free trial offers. For those who have not entered any billing information, Spotify offers a 48 hour free trial. You are able to extend the 48-hour free trial to a full 30-day free trial by entering your billing information if you desire. Rest assured, you have not nor will you be charged if you have not entered your billing information. Spotify will not bill your cell phone provider.
Hope this answers your query, and hope you enjoy Spotify!
20-08-2012 07:26 AM
I would appreciate very much if you could help me out. I downloaded Spotify on my PC and it turned out to be Spotify Premium. But I didn't give any credit card info before, so I am wondering what is happening?
20-08-2012 09:16 AM
20-08-2012 03:46 PM
Thank you for reply! I activated the Premium 30 days only after i downloaded on my mobile device, but around ages ago, my PC was on premium already before I use Spotify in the mobile. Is it how things should be?
20-08-2012 03:56 PM
Hi Amandaamour - This is because you were on our 48 hour trial first. This something we offer to free all users who download the mobile app so they can give it a test run.
You only needed your credit card details to extend that trial to our 30 day offer.
06-12-2012 11:44 AM
I've used PayPal. No credit card needed then.
As far as I am aware, you still need a credit/debit card linked to your PayPal account to be able to use PayPal as a payment method.
06-12-2012 01:37 PM
|Hi folks. We're aware that ... . We're investigating!|
To stay updated please come in here.
|We just announced a new, massive Android beta!|
Want to know more, sign up, be awesome? If so, please have a look here.
|Would you like to help QA test Connect? If so, please log in or register.|
Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.