Help - Accounts and Subscriptions

Music Fan
Posts: 1
Registered: ‎2012-11-07

Spotify is not working

Hay guys my Spotify isnt working now because i had 2 Days Premium and after them i cant cancel it and i cant hear music now and helps pls.

Posts: 47,389
Kudos: 17,201
Solutions: 3,488
Registered: ‎2012-07-03

Re: Spotify is not working

Hey! Welcome to the community :) 


Did you have a free 48 hour premium trial or did you subscribe? 

If you had a 48 hour trial, your account will have reverted to free again after the trial ended. If you can't listen to music it could be because you have reached your 2.5 hour limit for the week if you have had your account for more than 6 months. 


If you are still having issues, I would suggest you drop the team a message directly using the online contact form and someone will be able to assist you :) 



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