Help - Accounts and Subscriptions

The Spotify Community
Music Fan
Posts: 1
Registered: ‎2012-11-07

Spotify is not working

Hay guys my Spotify isnt working now because i had 2 Days Premium and after them i cant cancel it and i cant hear music now and helps pls.

All Replies
Posts: 47,389
Kudos: 15,417
Solutions: 3,481
Registered: ‎2012-07-03
Community Mentor
Ideas Guardian
Protector of Newbs

Re: Spotify is not working

Hey! Welcome to the community :) 


Did you have a free 48 hour premium trial or did you subscribe? 

If you had a 48 hour trial, your account will have reverted to free again after the trial ended. If you can't listen to music it could be because you have reached your 2.5 hour limit for the week if you have had your account for more than 6 months. 


If you are still having issues, I would suggest you drop the team a message directly using the online contact form and someone will be able to assist you :) 



Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014

If this post was helpful, please add kudos below!


Beta Test Spotify Desktop
Would you like to beta test Spotify Desktop?

If so, please log in or register.


Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.