Spotify keeps reactivating my old facebook account!!!!!!!

[sarascruz]

Hi,

I created my spotify account by email address which is also the same email I used to create a old facebook acount which has been desactivated for a long time.

I don't know  how you set up your logging system but this doesn't make any sense...

Just because you have my email and even if by mistake I click on login with facebook, why would you logging into my old facebook account? It's not even the one I have logged in on facebook...

You should have more validations and conditions in place to avoid this situations. Just because you have an email address, which is also associated to a facebook account, it doesn't mean you can out of nowhere activate that facebook account

Not that I have anything to hide on my old account, it just annoying that it happens and I have to go and desactivate it again and again.

Can you please fix it??

Thank you very much.

[MattSuda]

I suggest you contact support so they can help you with this

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.