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Spotify shuts down my phone

Spotify shuts down my phone

i recently updated Spotify to the most up to date version and I just tried to open the app but it restarted my phone. What is going on/what can I do? I would prefer not to delete the app then re download it because I have premium and it would suck to have to re sync my songs to my phone.
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2 Replies

Hey there @Macken_p, welcome to the community!

 

I'm afraid a reinstall is what most likely will need to happy. Before we start trying different solution, can you provide the following information:

  • Operating System
  • Phone Model
  • Spotify Version

If your case is resolved, please click the 'Accept as Solution' button and add your kudos!

OS Android 

OS Version 6.0

Spotify Version 8.4.31.723

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