Student Discount Problem

[Mcclq256]

 I attempted to sign up for the student discounted Premium account because I am a current student at Full Sail University. I put in my card information and I was charged the discounted fee. When I filled out the forum to verify I was a student it gave me an error. So I am charged for the subscripion by the status of my account remained unchanged. Can someone help please?

[Leonbcol]

The same thing happened to me, I was charged twice as I tried two different schools I'm currently enrolled at and they were both denied

[MichaelW]

Hello @Mcclq256 and @Leonbcol 

Welcome at The Spotify Community!

I've escalated your message with the support team. They'll make sure someone will sort this out for you, and you'll get a reply soon!

In the meantime, what status about subscription does your account provide?

Thank you, have a nice day!

[Pricilla]

Hey Mcclq256 and Leonbcol,

We can see that our support team is already helping out. They'll get back to you as soon as possbile.

Let us know how you get on! 

[gabisaurr]

Were they able to fix it? I am currently in the same situation

[kitsatnahp]

I too am experiencing the same problem. I have been charged yet I am still a free member. 

[baharrin]

I am experiencing the same problem almost a year later except i got charged 5 seperate times.