Unsubscribed but Spotify still charged me

[dcmk7]

Went through the whole process page and it informed me of when my service will revert to the free version and that everything had been done.. but I didn't receive any confirmation email upon doing this.  Now it seems that my unsubscribing didn't register and I was charged for another months worth of premium, which i don't need/use anymore.

[MattSuda]

Welcome to the Spotify Community!

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.