28-08-2013 03:35 PM - last edited on 28-08-2013 04:51 PM by Peter
I have sent a request with it : https://www.spotify.com/fr/about-us/contact/contac
Thanks for reading (and sorry for my poor English)
[Edit - Email Address Removal - Peter]
28-08-2013 03:39 PM
28-08-2013 04:50 PM
The reference/case number is an 8 digit number which will be in the automated email reply (normally in the subject line beside a #).
I've also hidden those email addresses in your post from the public, just to stop you getting spammed. ;)
28-08-2013 05:38 PM
The problem is that I have no access to my old email which is linked to this spotify account (in fact I deleted this email long time ago). I have a new temporary email in facebook but the older email is still the account mail.
So I can't receive the automatic reply... :/
28-08-2013 05:53 PM
Ah sorry for the hassle here, would you be able to submit another form using this page making sure you use a working email address and let us know the case number here so we can get it chased up for you?
28-08-2013 06:05 PM
Thanks ! I'll do it now !
Do I write it in French or in English ?
Totally up to you ;)
Pretty sure Spotify do support in both languages, although if you can you might get a faster reply in english!
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