Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I want to Upgrade to Family.Question :My wife and me don't want 2 seperate accounts.We want the same playlists for us both and want to use spotify at the same time.Is that possible with family account or do we have than two seperated accounts with se...
I don´t know what to do because when I want to add people to my premium account, the web page turns into white and the options don't appear.
I was not made aware that the Spotify premium offer was not available if you had it before, this should have been made clear I have been charged 9.99 and would like a refund and this to be cancelled.
HiAs there seems to exist no way in getting any direct support without having to subscribe to twitter, I‘ll ask here.Can somebody enlighten me on how spotify determines in which country the account should be based? I subscribed yesterday evening, fro...
I can not see my name but only my id numberMy code ID is 119737xxxxI created the account directly with Facebook. How can I solve the problem? I tried disconnecting and reinstalling applications but did not change anything. When I share my playlist I ...
Desperate! Please Help!! I cannot log in from my iphone X through facebook. It says on the facebook page: "Login Error: There is an error in logging you into this application. Please try again later." - I have updated my spotify to the latest version...
Please help me. My spotify app was in offline mode when I logged off and now it says that I can only log in when I am online. How can I do this? Please help
I enter an email address, a password an others information but at the end, I have a message who say there is a problem and I will have to try again later. What is the problem ? what I do ??
I can get into my account on safari and facebook app no problem, but I can't seem to log in from Spotify.It keeps failing to connect when I click the "Log in from Facebook" button. Please help! Thanks,Adler
I have a Spotify account that was created using my Facebook account. I just installed the current version of Spotify for Android, but when I try to log in using the "Continue with Facebook" button, I always get "Login Error: There is an error in logg...
So I first noticed someone had access to my account because they kept changing the song on me. I noticed other devices were in use and someone kept changing the music to Modest Mouse. I tried kicking out other accounts by signing out everywhere and i...
First of all, this is a very unsatisfactory way for a customer to resolve billing questions. We entrust Spotify with our credit card information giving them access to our money and we then have to wait on them to work their way through a chat room to...
I try to log into my account, through facebook. then it doesn’t let me saying there was an “error” so i try to log in with my email, and it says i have to log in through facebook. Why isn’t it working ?? is it something to do with my payments?
Hello, I made the mistake of sharing on Facebook once and now Spotify only shows my real name instead of my screenname. My name is a bit unique, so I don't feel comfortable with it being seen so easily. I am not connected to Facebook and my account w...
So my ex changed the password on my Spotify (I changed the password after we broke up but I guess it was a little too easy) and I really don’t want to go through the whole process of making a new one and getting all the same music because that would ...
I am very new to spotify... Just found it a few days ago and my "free" session of streaming just ended. Is there a way to have the premium account on 2 different mobile devices? (say my phone and my husband's phone) Thanks in advance
Ayuda Perdi mi correo electronico no recuerdo de el y tenia mi cuenta premium
Hi there. Please help me out. I cant reset my password. Always prompted "The CSRF token is invalid. Please try to resubmit the form." I did it for 100 times but still the sameUsername: jrs.pepetEmail address: jrs.pepet@gmail.com
I am trying to sign up (again) for the Hulu + Student Spotify subscription. I have been a Student Bundle subscriber for only 3 months and during this past payment, I was charged $9.99 instead of the $4.99. So I reapplied for Student Bundle, but when ...
Vivo en Guatemala, tengo el spotify en el laptop y funciona sin problemas, pero intento descargarlo y en la app store me dice que no esta disponible para mi pais... Toda la configuracion dice Guatemala y tengo otros amigos que si lo tienen en sus cel...