Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have a family plan account and found that, today, I was forcefully logged out of my account and cannot log back in. I've attempted to send a password reset to my email, but it never arrived. Is this a common problem? Should I be worried my account ...
Según parece tengo que confirmar mi recidencia para el plan familiar, pero no puedo confirmarla porque no me ha llegado el correo, a otros familiares si les llegó y tengo entendido que si no lo confirmo en un determinado tiempo me sacan del plan fami...
I deleted my facebook a few months back, and my spotify was still working, but had a very long code as the username instead. Today, I noticed that the spotify app was taking up almost 6 gigs of space on my phone, and I deleted the cache, which signed...
Hello. Not sure where to go for help excatly. Everything is so confusing and all over the place. But I would like to update my username immedietly. I dont have a facebook account, I only use my spotify through my email. My name on my profile is shela...
No puedo pagar porque me dice que la tarjeta o mi banco están teniendo inconvenientes, lo cual he verificado y no hay problema, en Banamex me dicen que spotify recibe el pago y lo regresan. ¿De qué forma puede solucionarse esto?Desgraciadamente no ex...
Hey.I wanted to create a spotify account without linking my facebook.So i fillede the name, password and email and all that like i should.But when i click ''create'' it tells me the name is taken. And i i try another name. Its STILL taken.Also first ...
Pago mi suscripción a premium familia con tarjeta de crédito pero me la difiere automáticamente a 12 cuotas, cómo cambio ésta configuración?
Hello, I lost my phone and when I downloaded Spotify on my new phone, I realised that I forgot my E-Mail Adress/Username and password and cant get into my account but still I am paying 9.99€ every month !! I am begging you to help me ASAP
I pay premium for the Spotify app, i tried logging in on the app and as I've forgotten my username and password I usually just log in with Facebook like before but I've tried several times and when I press the log in with Facebook button it just come...
I am tired of RAP ,Justin Bieber and the new autotuned artists all being pushed on my feeds when my playlists and listening habits show classic rock, new wave, alternative and metal as my listening preference. I hate Rap, it's not music, wish Bieber ...
I cant redeem my daugherts code on our familyplan??
Recently added alexa app onto smart phone It won't recognise my premium account.Keep trying to log in but the email address is not recognised. Any help?
After reinstalling and resetting my profile on spotify, it keeps showing the picture of me and my ex-girlfriend at the weekly discover playlist.. As you can imagine, this is not a favorite thing for me to be confronted with each time I open spotify. ...
Hi everyone, I hope my post gets noticed by someone in the stream of spam that is targeting this board. I have a Premium for Family account and I'd like to know if there's a way to change my name, since it was mistaken for another one during the sign...
I tried to activate spotify for students. My school is not in the list but I got the same charge without activating the service.
Hi, once again I paid my subscription and once again it's impossible to use it! I was take my premium subscription 23th November and my personnal Spotify account show "free" despite of I take "premium" subscription! I'm real disappointed it's the sec...
I tried to activate spotify for students. My school is not in the list but I got the same charge without activating the service.
I want to get spotify premium for family but my fiancee already has spotify premium and lots pf songs, will she lose her songs and have to search and download them all again??
Hi For some reason my account was signed out and I was unable to sign back in. I then tried to reset my password but then I remembered my six year old email is not in use anymore. So now my old password wont work anymore and the profile's email isn't...
Hello people what happen when I already paid and service not re-established yet? I need to do something from my side ???I need reply abour it.Thanks in advance