Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
hi o travel to turkey and i have priemeum accunt , but i when change the country i will see in my sporify is free, why ? plz help me , i cant download anything from my phone
Hello There, I signed up to Spotify yesterday and am struggling to sign into it on my Mac. It's fine online but I can't log on using the app I downloaded. I've tried clicking the "Log in with Facebook" button which takes me through to a screen that s...
Hello,i really would like to change my username. I read that the only possibility would be to create a new account with a suiting name. On my actual account, I have the studentsdisount activated. Is there any possibilty to transfer the studentsdiscou...
Just upgraded my daughters premium account to a family membership but cannot see how to add family members - keeps taking me to a blank screen?!
I have a Spotify Premium account which is working on my laptop and iPhone. When I tried to login on a new home omputer my email address is not accepted. I put in my username for an email to be sent but have not received it. It is not in Spam/Junk mai...
Hi. My old spotify account has been hacked and someone changed the e-mail for it.I would like to get my account deleted but it seems to be impossible since I cannot change my email to what it was, or click on the link you sent to the email after requ...
Eu fui premium por um tempo, cancelei, e agora ao tentar adquiri-lo de novo, coloquei os dados do cartão e ele ficou muito tempo pra confirmar, então eu fechei e coloquei os dados do outro cartão e deu o mesmo problema PORÉM nesse segundo cartão eu c...
Geachte heer/mevrouw, Ik heb bij jullie een account lopen onder een e-mail adres en facebook account en dit wil ik graag opheffen.Zou iemand van Sportify mij een bericht willen sturen hoe ik dit kan doen of mij een telefoonnummer willen geven, want d...
On website, premium for family page ... place to add family members does not show up. Cant add new members
hello, i am having problem to login with facebook.I have a normal spotify account and now i want to use it with facebook, but attempting the login it reports an unknow error with a popup: something went wrong, please try again later. The app has alre...
Ok basically i've been trying to help someone create an account for spotify i type their email and password then when i go to choose a username and fill the rest in, go to sign up it won't do it and yes im aware that it could be a taken username but ...
Sou cliente Spotify Premium e migrei para o plano Familiar. O membro de minha familia tentou criar um usuário para que eu mandasse o convite, porém disse que o e-mail já estava sendo utilizado. Então solicitou a redefinição de senha, que é enviado no...
My account appears to have been hacked and changed to a premium family account with 4 extra people added. I've now removed them and changed my password, but lost all of my playlists - can they be restored?
Thanks a lot for randomly degrading my account from premium to free, this happened just before my 12-hour flight, so lost all my offline music and podcasts.
I can't find my playlist when I search for playlist name?How can I make this possible?
Since the morning i cant log in to my spotify account. I thought it was my premium so i decided to pay it and overwrite on your bank account. But still i can not log in to my spotify account, i want my money back!
help music loverhelp music loverhelp music loverhelp music loverhelp music loverhelp music lover
So this morning I woke up to find the devices I use my premium account on to be logged out with the error message that the password is wrong. It isn't wrong because I use it a lot I sent a password reset link to my username and not a single email add...
Hello Spotify Community! I'm having trouble logging into my Spotify account through Facebook on an iOS phone. There is currently another spotify user logged into HIS account on MY phone. I've tried logging out and then logging back in, but the "Login...
My mother was charged for Spotify last month. She doesn't use it. She noticed the charge on her account when checking today. I need info to cancel this for her. She doesn't even know how to use the Internet much less order a radio station that is sup...