Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi i created my Premium for Family account in Australia.Now were back in France, i made all the changes on my master account but one of my family account is always in Australia.. What do i do to resolve this problem? Thxs
How can i end my premium when i don´t know my passwort or username ?I don´t have access to my email anymore, the only thing i have is the booking number on my bank acc.
I've downloaded more than 100 musics this month. Because i didnt make the payment our family premium closed. We reopened it yesterday, now all of the musics i downloaded are not downloaded. But spotify storage is 700 mb in my phone. So musics are in ...
A friend of mine got Spotify Premium with KPN TV. She claims te never have used spotify before. However when she tries to login with her email adres she gets the message that she uses facebook login to log onto spotify. But when she uses facebook log...
Log in with email on Android device. I have logged in on this device before. It logged me out a couple days ago for some reason then wouldn't let me log back in. I have tried with my email, my email minus @email.com and my username (the same one it g...
Faço parte do Plano Família e quando fui verificar minha conta, inseri um número errado no CEP, e agora minha conta mudou para Free. O que posso fazer para concertar o CEP e voltar para o meu plano?
I am trying to update my country in Spotify, however the step #4 on How to Change your Country for premium users (click here <...>) does not come up on my page. I have tried entering my new credit card details for the new country but it doesn't accep...
I changed my E-Mail in facebook but it dies not changes in spotify
Spotify won't accept any of my cards for premium payment. I tried 4 different cards, none of them works. Any other online or offline transaction works, so this problem is on spotify's end. Please solve this.
Ik wil mijn premium account omzetten naar een family account. Hoe moet ik dat doen?
My Premium account ended and I renewed it a day later and all the songs I have downloaded are now unreconized and the app is starting to redownload all of the songs even though the app shows using XXGB on my SD card. Is there a way to make the app re...
My playlists won't play and it says I'm not a premium user anymore but I've been paying the premium payments. I know I was charged for this month. I recently just switched from sprint to tmobile. I wonder if that has anything to do with it.
I have tried diffrent emails that I know to log in to spotify to track the account that is premium but none of the accounts I know of have premium but yet I am being charged on my paypal the monthly subscription. How can I find out what account is ch...
I recently signed up for a student discount, and activated my Premium account. I have on account, logged in using Facebook, but my bank shows that I have been charged twice, at the same time (August 31, 2017 P034CCA and P034CCF). Spotify shows 1 rece...
Hola.Quería saber si saben por qué después de un mes de funcionar bien, el spotify familiar nos sacó a 3 de los 5 integrantes del grupo. Ahora cuando el titular de la cuenta nos manda invitación, nos dice que no puede verificar que vivimos en el mism...
I have a Spotify premium account, but forgot the Email and username...is there a way to access it?
Hi I have a premium account on spotify in australia and i would like to change to family account in belgium. Have a good day
Do not if the time I'm using Spotify my music switches back and forth between some guy named vlad's devices. No idea who he is I just want him off my account. I'm the rightful owner and he can go pay for his own account.
So a few days ago I opened my spotify app and my account was logged out. Every time I try to log back in it logs into my account, then quickly logs me back out and says "Wrong username or password." I know it has to be a glitch though because it DID ...
I tried to follow the instructions here: https://support.spotify.com/uk/learn-more/faq/#!/article/How-to-cancel-your-subscription/?in=search It says: "Under Subscription, click Cancel Subscription." Under Subscription there's no 'Cancel Subscription'...